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Congratulations on the decision to use the cmdty Marketplace solution a Marketplace app from Barchart to power your business. We couldn’t be happier to have you onboard as a customer and the whole marketplace@barchart.com team is excited to work with you. This guide is designed for you to speed up adoption from producers, drive customer loyalty, and ultimately drive your business through better volume and pricing. Let’s go!
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1) Get each of your grain buyers / merchandisers setup with cmdtyView Pro
Get Setup Marketplace - In order to interact with your new Marketplace apps, we’ll need to get your merchandisers setup with accounts for cmdtyView Pro. Your bundled Marketplace package comes with one cmdtyView Pro licenseslicense, but you’ll want to ensure that each of your grain buyers is setup with their own account so they can create offers and chat with your producers in real-time.
Fill Out Your Profile - Once in cmdtyView Pro our marketplace@barchart.com team will work with your employees to setup their account profiles with information that will increase engagement (profile photo and title) with your producers. Did you know that having a profile photo can improve engagement by over 2,000%? At a minimum we need to make sure your company logo shows up in the profile photo.
2) Ensure
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Marketplace App is set to sync with cmdtyView
Setup Grain Bid Management - If you already use us for grain bid distribution, then you’re ahead of the curve. If not, we’ll need to work with you to get your public bids flowing through our system.
Link Offer System - Each of your authorized grain merchandisers will be provided with their own credentials for the Match our offer management system. This is where you’ll manage your producer relationships and offer deck.
Sync Marketplace with cmdtyView - Our onboarding team will setup a Match dashboard in cmdtyView Pro that will allow you to interact with offers that farmer’s create or even create offers on their behalf. You can now view all of your farmers and offers in the same screen that you monitor cash markets, futures prices, and get your hedge off. We’re making you’re life easier already!
3) Let’s start the process of getting scale tickets and other farmer data in the app
Reach out to your Grain Account Provider - First, you’ll want to reach out to your accounting provider to let them know you need to get your producer’s data into your new Marketplace app and Barchart is serving as your technology provider. Please loop marketplace@barchart.com into that conversation and we’ll drive it from there.
Have your People Call our People - Then our amazing data integration team will work with your IT professionals and your accounting system provider to get this going as fast as possible. If you’re able to provide us with the appropriate technical contacts on your side that will help greatly.
First let’s start with… reading in Scale Tickets, Contracts, Settlements, and any other data your users are asking for. We pull the data down and then distribute it back out to your clients in our apps.
After that’s done, we can work with your accounting provider to start the process of pushing matched transactions into your system through the Marketplace and cmdtyView Pro connection.
Prepare for Liftoff - Depending on the depth of our existing integrations with your provider, and their feedback on your specific implementation, we will be able to come back to you with a project plan and timeline to get the data into your new app. It’s important to you and it’s important to us.
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