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Not at all. The format of the phone number does not matter, it just needs to be the same phone number. We just normalize it and add a “+1” to the front of the number in our systems. The bottom line is that if you are having farmer sync issues it’s likely because the number they entered into the app just doesn’t match the “Mobile Phone” number in your accounting system.
My users have multiple account numbers, can they see that information from all of their accounts in the app?
Yup. How the backend is setup is a little different depending on the ERP provider, so we’ll want to make sure this is working as expected as you get onboarded.
How come instead of “Corn” my producers see “C” or some other commodity abbreviation in their app?
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