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About
After clicking on the About ‘About’ icon a dialogue will display the that provides you with the latest build version of Barchart Excel.
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Whenever a new version of Barchart Excel is pushed to production, after closing out of Excel and reopening the version number will update with the latest build.
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When clicking on the Help icon a drop down menu will display with two four options: User Guide and , Contact Support, Logging and Diagnostics.
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The User Guide will take you to this support manual’s landing page. The Contact Support option will open up a new, external browser that will allow you to submit a support request directly to our support team.
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The Logging option will allow you to quickly pull both your local Data Folder and Log folder.
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Diagnostics will show your connection status to the various Barchart servers in addition to the IPs required for connectivity.
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