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The Protection history will display recent potential threats that were blocked. If Barchart for Excel’s files are present you will want allow Barchart for Excel’s files to auto update in the security settings. One way this can be accomplished is by adding the Barchart for Excel’s folder to the Exclusion list in Windows Security:
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Diagnostics and Logging
If any or all of the troubleshooting above is unsuccessful:
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Step 5: Once sent, change the Log Type back to Standard.
Uninstall Issues
If issues are encountered when attempting to uninstall the add-in, use the steps below to manually remove the application.
1.Open up the Registry Editor
2.Copy the following and paste “HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall” into the Registry Editor.
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3.Scroll through the entries and find the Barchart for Excel add-in (note the Display Name below)
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4.Right click on the UninstallString and select Modify. Copy and paste the value into a document.
Example →
"C:\Users\b-hebert\AppData\Local\Apps\2.0\27H1QT8B.YN1\7DAPM7RT.YXL\barc..vsto_88518f22667eafe3_0001.0000_cef71ad37f62a3e3\Barchart.Excel.Uninstall.exe" remove "C:\Program Files\Common Files\Microsoft Shared\VSTO\10.0\VSTOInstaller.exe /Uninstall https://install.barchart.com/barchart-excel-stage/Barchart.Excel.vsto"
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5.Remove all text except for the following →
"C:\Program Files\Common Files\Microsoft Shared\VSTO\10.0\VSTOInstaller.exe" /Uninstall https://install.barchart.com/barchart-excel-stage/Barchart.Excel.vsto
6.Open the Command Prompt and enter in the value above. You will then be prompted to remove the add-in.
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