FAQs

Where can I find the login for cmdtyView?

The cmdtyView login is located here.

What data can I access in cmdtyView?

cmdtyView supports the entire Barchart data ecosystem. You can check out our catalog of global market data and commodity prices here. All real-time and PRA subscriptions require a fee.

What are the differences between cmdtyView Pro and cmdtyView LTE?

You can find an itemized list of differences here.

Do I need to install new updates for cmdtyView?

No. New updates are automatically applied when opening and closing your browser.

Can I run cmdtyView on Windows or a Mac?

Yes. cmdtyView is a platform independent application and runs on any modern day browser on Windows or a Mac.

What modern day browsers are supported?

cmdtyView supports all modern day browsers including the following as of 11/09/20:

• Chrome 86

• Safari 14

• Edge 86

• Firefox 82

• Opera 72

Is cmdtyView firewall friendly?

Yes. cmdtyView uses a communications protocol called WebSockets which provides a persistent connection between a client and server in a firewall friendly manner. You can see all of the URLs we pull resources from here.

How do I contact your support team?

Need help? Please contact us via email at real-time@barchart.com.